Privacy Policy

USA One wants you to know about the information we collect about you, and how this information might be used.

Our Security Measures

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

Information We Collect

We collect nonpublic information about you from some or all of the following sources:

  • Information we receive from you on applications or other forms, such s your name, address, social security number, assets and income.
  • Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions and credit card usage.
  • Information we receive from a consumer reporting agency, such as your credit worthiness and credit history.

Information We Disclose

We may disclose all of the nonpublic information about you we collect as described above.

Who May Receive This Information

We may disclose some or all of the information we collect as described above to the following types of third parties:

  • Financial services providers such as mortgage bankers, securities brokers/dealers, and insurance agents.
  • Non-financial companies such as retailers, direct marketers, and publishers.
  • Others, such as non-profit organizations.
  • Companies that perform marketing services on our behalf and/ or other financial institutions with whom we have joint marketing agreements.

We may also disclose nonpublic personal information about you to non-affiliated third parties as permitted by law or required by law enforcement agencies.

You may Opt Out

If you prefer that we do not disclose nonpublic information about you to nonqualified third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). Non-member joint account holders, co-borrowers and guarantors may exercise this right to opt out. For joint account holders, we will treat an opt-out request as applying to everyone listed on the account unless you direct us otherwise. If you wish to opt out of our disclosures to non-financial companies such as retailers, direct marketers, and publishers, or others such as non-profit organizations, you may call our number, fax, or mail our request to us.

Tips to Help Protect Your Privacy

Protect your account information such as account numbers, card numbers and printed checks from being lost or stolen.

Use caution when disclosing information by phone. Do not hesitate to tell the caller you would like to call them back through established channels such as published phone numbers for the business they represent.

Keep your PINs (personal identification numbers) and passwords secured. Never keep your PIN with your debit card or credit card.

Make sure we always have your most current address, phone number, email address and the like. It is important that we know how to reach you. If we suspect fraudulent or unauthorized activity on your account, we need to be able to contact you immediately.

Review a copy of your credit report annually.

Questions?

If you have any questions, please contact a member service representative at 708-679-9500. Or email us at This e-mail address is being protected from spambots, you need JavaScript enabled to view it